12rbajee Privacy Policy & Data Protection

1. Introduction

12rbajee ("we", "our") is a trusted online Sports Betting platform in Bangladesh. By using our website or mobile app, you automatically agree to be bound by this Privacy Policy.

This privacy policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data. 12rbajee's privacy policy is built in accordance with international data protection standards.

2. What Information We Collect

12rbajee collects two types of information from you — data you provide directly and data collected automatically.

Information provided directly by you:

• Full name, date of birth, gender
• Email address and mobile number
• Residential address and nationality
• National ID or passport number (for KYC verification)
• Payment details such as mobile banking numbers or bank account information

Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Which pages were visited on the platform and how long was spent on them
• Login time and date
• Cookies and similar tracking technologies

3. How We Use Your Information

12rbajee uses your information for the following purposes:

We will never use your information beyond the purposes stated above. If we need to use it for any new purpose, you will be informed and your consent obtained where required.

4. Data Sharing & Disclosure Policy

12rbajee never sells or rents your personal information. However, your data may be shared with third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
• KYC Verifier: Information may be shared with authorized verification services for identity checks.
• Law Enforcement Agencies: Your data may be shared with government authorities when required by law or for official investigations.
• Fraud Prevention: Your data may be shared with security partners to protect the integrity of the platform.

When sharing data with third parties, we ensure they uphold the same level of privacy standards that we do.

5. Cookie & Tracking Policy

12rbajee uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functionality Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to analyze user behavior for platform improvement.
• Marketing Cookies: Used to show relevant ads — you can turn this off at any time.

You can disable all non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features of the platform.

6. Data Security Measures

12rbajee uses industry-standard security technology to keep your data protected. Our security measures include:

• 256-bit SSL/TLS encryption — applied to all data transfers
• AES-256 encryption — for sensitive data stored in the database
• Two-factor authentication (2FA) — for account access
• Regular security audits and penetration testing
• 24/7 cybersecurity monitoring
• Data Backup and Disaster Recovery Plan

7. Your Data Rights

As a registered member of 12rbajee, you have the following rights over your personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to limit the processing of your data in specific circumstances.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise these rights Help Center Go to the page or reach us directly by email. We will respond to your request within 30 days.

8. Privacy of Minors

12rbajee strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor is using our platform or that their data has been collected, we will immediately close that account and delete all associated information.

If parents believe their child is using our platform, please contact us.

9. Data Retention Period

12rbajee retains your data for specific periods. In general:

• Active account data: retained for as long as the account remains active.
• After account closure: up to 5 years, as required by legal obligations.
• Transaction records: retained for up to 7 years in accordance with financial regulations.
• KYC documents: securely retained after verification and deleted once no longer required by law.
• Marketing data: deleted immediately upon withdrawal of consent.

10. Changes to the Privacy Policy

12rbajee reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in advance via your registered email.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend reviewing this page periodically.

The current version of this policy is effective from January 2026.

11. Privacy Contact

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: privacy@12rbajee.bet
• Support: Help Center Reach us via live chat or submit a ticket through the page.
• Response Time: We typically respond within 2–3 business days.