Mindful & Safe Betting

Responsible Gaming at 12rbajee — Your Protection is Our Priority

Betting is entertainment, not an addiction. At 12rbajee, we want our members to play mindfully and within their means. Learn how to build responsible betting habits here.

18+

Important Warning

Gambling can lead to financial harm and psychological addiction. 12rbajee strictly prohibits anyone under the age of 18 from using the platform. If you feel that betting is having a negative impact on your daily life, please contact us immediately or use the self-exclusion feature.

How we support your responsible gambling

12rbajee offers a comprehensive set of powerful features and tools to keep you safe

Set Deposit Limits

Set a daily, weekly, or monthly deposit limit on your account. Any deposit that exceeds your set limit will be automatically declined.

Session Time Limit

Set a limit on how long you want to play in one session. Once the time is up, the system will automatically remind you to take a break.

Cooling-Off Period

If you feel you need a short break, activate a cooling-off period of anywhere between 24 hours and 30 days. Betting on your account will be paused for the entire duration.

Self-Exclusion

Set a long-term self-exclusion for anywhere from 6 months to 5 years. Once active, you will not be able to access your account under any circumstances.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once you reach that limit, no further bets will be accepted.

24/7 Support

12rbajee's trained support team is with you at any time of day. Get immediate help with any responsible gambling concern.

What responsible gambling means

Responsible gambling is a mindset and a set of habits where betting remains purely a form of entertainment — not a source of income or a way to manage emotions. 12rbajee believes Sports Betting is only enjoyable when it stays within your budget, your time, and your mental well-being.

Responsible gambling means deciding in advance how much time and money you will spend — and sticking to that decision. Win or lose, 12rbajee wants betting to remain something that never affects your family life, your work, or your relationships.

We have proactively built tools and features to help you follow a culture of responsible gaming within your limits — because your long-term wellbeing matters far more to us than short-term profit.

Keep in mind: Betting is a form of entertainment — like watching a film or playing sport. Chasing losses by placing bigger bets is never the right strategy.

Recognise the warning signs of gambling addiction

We don't always notice when recreational betting starts turning into a problem. Watch out for these warning signs:

  • A strong urge to keep betting in order to chase and recover losses
  • Spending more than you can afford on betting and going over your own budget
  • Hiding your betting activity from family or friends
  • Feeling restless, irritable, or low when you are unable to bet
  • Neglecting family, work, or social responsibilities in favour of betting
  • Taking on debt or dipping into savings to fund betting
  • Repeatedly trying to stop betting but failing to do so
  • Turning to betting to cope with stress or low mood

If you recognise one or more of these signs in yourself, it is not something to brush off — it is a signal to seek professional help. Reach out to 12rbajee or use our self-exclusion feature.

Limit-Setting Tools — Stay in Control

Once logged in to 12rbajee, go to your profile settings and find the 'Responsible Gaming' option. From there, you can set the following limits yourself:

Deposit Limit

Maximum daily / weekly / monthly deposit amount

Bet Limit

Maximum amount allowed on a single bet

Loss Limit

Maximum loss allowed within a set time period

Session Time

Maximum continuous play time allowed per session

Reality Check

Periodic reminders about your spending and time

Self-Exclusion

Temporarily suspend your account for a set period

Reducing your limit takes effect immediately. However, increasing a limit requires a waiting period, which helps protect you from impulsive decisions.

How to Use the Self-Exclusion Feature

If you feel you need an extended break, the Self-Exclusion feature is for you. Once activated, your account will be fully suspended for the duration you choose.

  1. Go to your profile: Log in, click your name in the top right corner, and select the "Responsible Gambling" section.

  2. Choose your self-exclusion period: Click the "Self-Exclusion" option and choose your preferred duration — 6 months, 1 year, 3 years, or permanent.

  3. State a reason (optional): Help us improve our service. Your responses are completely confidential.

  4. Confirm: Confirm your self-exclusion via OTP or email verification. It takes effect immediately.

  5. Seek support: Once self-exclusion is active, our support team can connect you with professional assistance.

A self-exclusion cannot be cancelled before its period expires. For permanent self-exclusion, account recovery is not possible.

8 Golden Rules for Safe and Responsible Betting

These are the rules followed by experienced 12rbajee members to keep betting fun at all times:

  • Set your budget first: Set aside a fixed portion of your monthly entertainment budget for betting — and stick to it.
  • Be prepared to lose: Never bet money you cannot afford to lose.
  • Don't bet on impulse: Supporting your favourite team is no reason to place a big bet. Base your decisions on information and analysis.
  • Accept your losses: Placing larger bets after a loss to try to win your money back is the most dangerous habit you can develop.
  • Take regular breaks: Avoid playing for long stretches without a break. Step away for a bit every hour or so.
  • Don't bet while intoxicated: Betting under the influence of alcohol or other substances impairs your judgement.
  • Respect your time limits: Betting through the night at the expense of sleep is harmful to your health.
  • Let your family know: Be open with your family about your betting — transparency is a sign of responsible play.

Protection of Minors

12rbajee strictly prohibits anyone under 18 from using the platform, and we enforce mandatory age verification on every account to ensure this.

If there are children or teenagers in your household, take the following steps:

  • Do not save your login details on your device.
  • Always log out when you are done.
  • Install parental control software on your device.
  • Have open conversations with children about betting.

If you suspect a minor is using our platform, please Help Centre report it immediately.

Check Yourself

If you answer "yes" to any of the questions below, it may be time to take a step back.

1

Have you bet beyond your budget at any point in the last month?

2

Have you ever placed more bets to try to win back money you lost?

3

Have friends or family expressed concern about your betting?

4

Do you feel restless or irritable when you are unable to bet?

5

Have you ever borrowed money or dipped into savings to bet?

Direct Contact

Our specialist team is available around the clock for any responsible gambling concerns.

support@12rbajee.bet

Live Chat 24/7

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Responsible Gambling FAQ

Questions our members ask most

Yes. Any balance remaining in your account before self-exclusion is confirmed can be withdrawn. Once self-exclusion is active, withdrawals are no longer possible — so we recommend withdrawing your balance beforehand. For more details, visit the Help Centre Contact us.

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a waiting period of 24 to 72 hours. This rule is designed to protect you from placing large bets in an emotional moment.

A cooling-off period is a short-term break (24 hours to 30 days) after which your account automatically reactivates. Self-exclusion is a longer-term solution (6 months to permanent) that cannot be cancelled before the period ends. For serious concerns, self-exclusion is the right choice.

No. When self-exclusion is activated, our system stores your identity information. Any attempt to open a new account under the same identity will be detected and rejected. This is done entirely for your protection.

Completely free. Deposit limits, session time limits, loss limits, cooling-off, and self-exclusion are all available to every 12rbajee member at no cost, at any time. This is part of our commitment to responsible gaming.

You can contact us directly at the Help Centre you can reach out and let us know. Our team will review the account with full confidentiality and take the necessary action. We also recommend speaking with a professional counsellor.
18+

Play responsibly and enjoy the experience

Join 12rbajee and enjoy a safe, transparent, and responsible betting environment. Your protection is our top priority.

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