12rbajee Terms and Conditions

1. General Terms & Eligibility

By using the 12rbajee website, mobile app, or any of our services, you are deemed to have accepted these Terms and Conditions. This agreement constitutes a legally binding contract between you and the 12rbajee operator.

We reserve the right to update these Terms & Conditions at any time. You will be notified of any changes via your registered email. Continued use of the platform after such changes constitutes acceptance of the updated terms.

• You must be at least 18 years old to use this platform.
• Access from countries where online betting is prohibited is not permitted.
• The Bangla version of the Terms & Conditions shall be considered the authoritative text.

2. Account Registration & Eligibility

To open an account with 12rbajee, you must provide genuine personal information. Each individual is permitted one account only. If multiple accounts are found to belong to the same person, 12rbajee reserves the right to close those accounts and forfeit any associated funds.

You are responsible for keeping your account password confidential. You are solely responsible for all activity that takes place on your account.

• Full legal name, accurate date of birth, and valid contact details are mandatory.
• A national ID card or passport may be required for KYC verification.
• Opening an account with false information is a violation of these Terms and Conditions.
• Accounts may not be transferred or sold to another person.

3. Deposits, Withdrawals & Payment Policy

12rbajee supports popular payment methods in Bangladesh, including Mobile Pay, Nagad, Rocket, and bank transfer. Deposits are generally credited instantly. Withdrawals are processed within 3 business days after verification is complete.

Minimum deposit amounts and withdrawal limits are listed in the Cashier section of the platform and are subject to change from time to time.

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made to the same method used for the deposit — transfers to third-party accounts are not permitted.
• 12rbajee reserves the right to hold transactions if money laundering is suspected.
• Withdrawals from bonus funds are only available after wagering requirements have been met.

4. Betting Rules

Once confirmed, all bets placed on 12rbajee are final and cannot be changed or cancelled. The odds displayed on the bet slip are considered final. If incorrect odds are shown due to a technical error, 12rbajee reserves the right to recalculate the bet at the correct odds or void it entirely.

Bets may be voided in the following circumstances:

• If a match or event is cancelled or does not conclude within the scheduled time.
• If an obvious odds error is established.
• If match fixing or spot fixing is proven.
• If multiple bets are detected from different accounts belonging to the same individual on the same event.

For live betting, there may be a brief delay in bet acceptance due to network latency. This is a normal part of how the platform operates.

5. Bonus & Promotion Terms

12rbajee offers various bonuses and promotional offers from time to time. Each offer has its own terms, which are clearly stated on the offer page. The following general rules apply:

• No bonus can be withdrawn without meeting the specified wagering requirements.
• The same person may not claim bonuses using multiple accounts or devices.
• If bonus abuse or system exploitation is proven, both the bonus and any associated winnings will be forfeited.
• The welcome bonus is available to new members only and applies to the first deposit.
• Winnings from free bets are paid as net winnings — the value of the original free bet is deducted from the total.

6. Responsible Gaming Policy

12rbajee believes betting is a form of entertainment, not addiction. We encourage all members to play responsibly. The following tools are available on the platform to help keep you safe:

• Set daily, weekly, or monthly deposit limits at any time.
• Temporary account breaks for a set period (cooling-off period).
• Permanent or temporary self-exclusion options are available.
• Information on professional support for gambling addiction.

If you feel that you or someone close to you may have a gambling problem, please visit our Responsible Gaming Visit page.

7. Intellectual Property & Proprietary Rights

The 12rbajee website, app, logo, content, design, and software are entirely the intellectual property of 12rbajee. No content may be reproduced, modified, or distributed without written permission.

• Reverse engineering any part of the platform is strictly prohibited.
• Placing bets using automated scripts or bots is strictly prohibited.
• The 12rbajee brand name and logo may not be used without prior authorisation.

8. Limitation of Liability

12rbajee strives to provide uninterrupted service; however, 12rbajee is not liable for any losses arising from technical issues, server downtime, or third-party failures.

• 12rbajee is not liable for any bets lost due to internet disconnection.
• 12rbajee bears no direct liability for delays caused by third-party payment gateway issues.
• No compensation will be provided for service disruptions caused by force majeure events.

9. Dispute Resolution Process

If you have a complaint regarding a bet or transaction, please contact our customer support team in the first instance. We aim to provide an initial response within 72 hours.

• Complaints must be submitted within 30 days of the incident.
• If a dispute remains unresolved, you may refer the matter to an independent arbitration board.
• The laws of the jurisdiction in which 12rbajee is licensed will govern any legal matters arising from this agreement.

10. Account Closure & Termination

You may close your 12rbajee account at any time. Please withdraw any remaining balance before doing so. 12rbajee also reserves the right to close accounts for the following reasons:

• If any provision of these Terms and Conditions is violated.
• If evidence of fraud, deception, or dishonest conduct is found.
• Accounts that have been inactive for an extended period (over 12 months).
• Upon instruction from law enforcement authorities.

Relevant provisions of these Terms and Conditions will remain in effect even after an account is closed.